Responsible Play & Support
Gambling should be entertainment, not a way to make money. If it stops being fun, take action early.
Practical safer-play tips
- Set a budget and time limit before you start; only use money you can afford to lose.
- Don’t chase losses. Take a break if you feel frustrated or stressed.
- Avoid gambling when tired, upset, or under the influence of alcohol/drugs.
- Keep track of spend and time; balance gambling with other activities.
- Gamble only if you are 21+ and it is legal for you to do so.
Time-out / breaks
If you need a short break, use any in-account “time-out” or limit tools where available. You can also ask our support team to restrict access for a period.
Contact: contact@kiwigoldspin.com | +64 22 681 5943
Self-exclusion
If you want a longer-term stop, request self-exclusion through support. Provide your account details and we’ll guide you through the steps. Self-exclusion is intended to block access and stop marketing messages where feasible.
Note: Self-exclusion can’t guarantee you won’t be able to access gambling elsewhere; consider blocking software and bank payment controls too.
NZ help & support services
Gambling Helpline New Zealand
Free, confidential help for you or someone you care about.
Regulator (NZ): Department of Internal Affairs (DIA) – Gambling
Info & compliance: dia.govt.nz/Gambling
Crisis / urgent support (NZ)
If you or someone else is in immediate danger, call 111.
1737 (call or text): 1737
Lifeline: 0800 543 354 | Web: lifeline.org.nz